At Jir 1s Inc., we provide video editing, photo editing, image retouching, and custom Photoshop design services based on each customer’s project requirements. Below are answers to some common questions about our services and ordering process.
1. What services does Jir 1s Inc. provide?
We provide a variety of digital editing and custom design services, including video editing, photo retouching, background removal, image adjustments, object removal, image composition, custom Photoshop editing, graphic editing, and other customized digital editing services.
2. How do I request an editing service?
You can submit your project requirements through our website or contact us by email. Please provide a clear description of the work you need, along with any relevant images, videos, reference materials, instructions, or specifications.
3. Can I request a custom Photoshop design?
Yes. We provide customized Photoshop editing and design services based on your project requirements. Custom requests may include image composition, retouching, background changes, visual adjustments, and other digital editing needs.
4. What files can I submit?
The supported file types may vary depending on the project. Commonly accepted materials may include standard image, video, and document formats. If you are unsure whether your file is suitable, please contact us before submitting your project.
5. Do I need to provide detailed instructions?
We recommend providing as much relevant information as possible. Clear instructions, reference images, preferred styles, dimensions, output requirements, and other project specifications can help us better understand your expectations.
6. Can I provide reference images?
Yes. Reference images can be helpful when explaining a preferred visual style, composition, color direction, or editing result. You must have the appropriate rights or permission to provide any reference materials you submit.
7. How long does an editing project take?
Completion time depends on the type, complexity, and scope of the project. Simple editing requests may require less time, while detailed custom projects may require additional processing time.
If a specific completion timeframe applies to your service, the applicable estimate will be communicated as part of the project process.
8. Will I receive a digital copy of my completed project?
Yes. Completed digital projects may be delivered electronically through email, a download link, customer account, or another appropriate digital delivery method.
9. Can I request revisions?
Revision availability depends on the service purchased and the original project requirements. When revisions are included, they are generally intended to address adjustments related to the original instructions.
Requests that substantially change the original project scope or require a completely different design may be treated as a new project.
10. How much do your services cost?
Pricing depends on the type of service, project complexity, required editing work, and other applicable project requirements. The applicable price will be displayed on the website or communicated before the purchase is completed.
11. Are your purchases one-time payments?
Yes. All purchases from Jir 1s Inc. are one-time sales and one-time purchases.
We do not operate subscription plans or recurring billing for our services. Customers are not automatically charged for future services. Any future service must be purchased separately.
12. How are payments processed?
Payments may be processed through third-party payment providers. Payment information is handled according to the applicable payment provider’s security and privacy practices.
We may receive transaction information necessary to confirm and manage your order.
13. Can I cancel an order?
Cancellation eligibility may depend on whether work has already started and how much custom work has been completed.
If you need to cancel a project, please contact us as soon as possible. We will review the request according to our Refund Policy and applicable law.
14. Do you offer refunds?
Refund eligibility depends on the nature and status of the service. Because many of our services involve customized digital work, certain projects may have different refund conditions.
Please review our Refund Policy for complete information regarding cancellations, refunds, and related conditions.
15. Can I submit someone else’s photo or video?
You should only submit content that you own or have appropriate permission or authorization to use and modify.
Jir 1s Inc. is not responsible for disputes arising from materials submitted by customers without the necessary rights or permissions.
16. Will my photos or videos be shared publicly?
Customer-submitted project materials are used primarily to provide the requested services. We do not publicly display customer project materials or completed work as promotional examples unless appropriate authorization has been provided or otherwise permitted.
17. How do you protect my project files?
We take reasonable measures to protect customer information and project materials from unauthorized access, disclosure, or misuse. Access to project materials may be limited to individuals or service providers who reasonably need the information to perform the requested services.
However, no online storage or transmission method can be guaranteed to be completely secure.
18. Can you edit copyrighted images?
You are responsible for ensuring that you have the necessary rights, licenses, or permissions to submit any copyrighted material for editing.
We may refuse requests when the submitted materials or requested use appear to infringe the rights of others or violate applicable laws.
19. Can I contact you before placing an order?
Yes. If you have questions about a project, service requirements, file formats, or other matters, you are welcome to contact us before placing an order.